Privacy Policy
Last updated: September 2025
This Privacy Policy describes how MultiFeed ("we," "us," or "our") collects, uses, and shares your personal information when you use our service that translates and republishes tweets in multiple languages.
Information We Collect
We collect information you provide directly to us, such as when you create an account, including:
- Email address and account credentials
- Twitter/X account information and access tokens
- Payment information (processed securely through our payment providers)
- Language preferences and translation settings
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our translation and publishing services
- Process your payments and manage your subscription
- Translate and republish your tweets according to your settings
- Send you service-related communications and updates
- Respond to your comments, questions, and customer service requests
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share your information with:
- Service providers who assist in our operations (payment processors, hosting providers)
- Twitter/X API for publishing your translated tweets
- AI translation services for processing your content
- Legal authorities when required by law or to protect our rights
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access and update your personal information
- Delete your account and associated data
- Opt out of marketing communications
- Request information about how we process your data
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.
Company Information
Company Name: アヤデジタル株式会社 / Aya Digital Co., Ltd.
Representative: Altug Isler
Business Address: 東京都中野区東中野４丁目２８番１２号 105
4-28-12 Higashi-Nakano, Nakano-ku, Tokyo, Japan
Phone Number: +81-70-9117-4721
Email Address: support@multifeed.ai
Service Terms
Sales Price: Prices are displayed on each product or service page.
Additional Fees:
- Consumption tax is included in the displayed price.
- Internet connection and communication fees are the responsibility of the customer.
Delivery Time: Digital services will be available immediately upon successful payment.
Payment Methods: Credit card payments via Stripe.
Payment Timing: Payments are processed immediately upon ordering.
Returns and Cancellations: Due to the nature of digital products, we do not accept returns or cancellations after purchase. Please confirm all details before placing your order.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@multifeed.ai
Phone: +81-70-9117-4721
Address: 東京都中野区東中野４丁目２８番１２号 105 , 4-28-12 Higashi-Nakano, Nakano-ku, Tokyo, Japan